PRIVACY POLICY for www.dunravenwindows.com

We are pleased to confirm that we have agreed a series of formal undertakings with Bridgend County Borough Council and the Trading Standards Service. This will enhance our working relationship with Trading Standards and compliment our ongoing commitment to continuous improvement in all that we do.

Follow the link below to view the document.

Dunraven Enterprise Act

This website is the property of Dunraven Manufacturing Led. We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy policy our position regarding certain privacy matters.

This privacy policy covers all data that is shared by a visitor with us whether directly via www.dunravenwindows.com, directly or via email. This website privacy policy is occasionally updated by us so please do re-review from time to time.

Our Privacy Policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.

Certain businesses are required under the Data Protection Act to have a data controller. For the purpose of the Data Protection Act 1998 our data controller is Dunraven Manufacturing Ltd and can be contacted by email at info@dunravenwindows.com

1. Information We Collect
In operating our website we may collect and process the following data about you:
1.1 Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblog statistics and other communication
data.
1.2 Information that you provide by filling in forms on our website, such as when you register to receive information, a newsletter etc or make a purchase.
1.3 Information provided to us when you communicate with us for any reason.

2. Use of Cookies
On occasion, we may gather information about your computer for our services and to  provide statistical information regarding the use of our website to our advertisers.
Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by use to analyse how visitors to www.dunravenwindows.com interact with the Website so that we can continue to develop this website and make it a better experience for our visitors.

We may gather information about your general internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically.  This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting  on your browser which enables you to decline the cookies. Please note that should you  choose to decline cookies, you may be unable to access particular parts of our website.

Our advertisers may also use cookies, over which we have no control. Such cookies (if  used) would be downloaded once you click on advertisements on our website.

3. Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to  provide our services to you. In addition, we may use the information for the following  purposes:
3.1 To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
3.2 To meet our contractual commitments to you.
3.3 To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
3.4 If you are an existing customer, we may contact you with information about goods and  services similar to those which were the subject of a previous sale to you.
3.5 Please be advised that we do not reveal information about identifiable individuals to our  advertisers but we may, on occasion, provide them with aggregate statistical information  about our visitors.

4. Storing Your Personal Data
4.1 Data that is provided to us is stored on our secure servers. Details relating to any  transactions entered into on our site will be encrypted to ensure its safety.
4.2 The transmission of information via the internet is not completely secure and therefore we  cannot guarantee the security of data sent to us electronically and transmission of such data  is therefore entirely at your own risk. Where we have given you (or where you have chosen)  a password so that you can access certain parts of our site, you are responsible for keeping  this password confidential.

5. Disclosing Your Information
5.1 Where applicable, we may disclose your personal information to any member of our group.  This includes, where applicable, our subsidiaries, our holding company and its other  subsidiaries.
5.2 We may also disclose your personal information to third parties:
5.2.1 Where we are legally required to disclose your information.
5.2.2 To assist fraud protection and minimise credit risk.

6. Third Party Links
You mind find links to third party websites on our website. Thesewebsites should have their  own privacy policies which you should check. We do not accept any responsibility or  liability for their policies whatsoever as we have no control over them.

7. Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold  about you. Please note that any demand for access may be subject to payment of a fee of £10  which covers our costs in providing you with the information requested. Should you wish to  receive details that we hold
about you please contact us using the contact details below.

8. Contacting Us
We welcome any queries, comments or requests you may have regarding this Privacy  Policy. Please do not hesitate to contact us at info@dunravenwindows.com
If you prefer to write to us then our contact address is:
St David’s House, Heol Mostyn, Village Farm Ind Est, Pyle, Bridgend. CF33 6BJ.

All of our funding options are protected by the Consumer Credit Act, meaning your deposit and guarantee are safeguarded.
Credit is subject to application & status. Authorised and regulated by the Financial Conduct Authority. Dunraven Manufacturing Limited of 39 Village Farm Industrial Estate, Bridgend, CF33 6BJ (company No: 2543224) act as a credit broker and not the lender, and only offers finance products from Barclays Partner Finance. Barclays Partner Finance is the lender, and is a trading name of Clydesdale Financial Services Limited a wholly owned subsidiary of Barclays Bank PLC. Clydesdale Financial Services Limited is authorised and regulated by the Financial Conduct Authority (Financial Services Register Number: 311753). Registered in England. Registered No. 2901725. Registered Office: 1 Churchill Place, London, E14 5HP.
Dunraven Windows are authorised and regulated by the Financial Conduct Authority.
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